Name: Gupta Graphics
Address: #876/6 B, Ground Floor, Opp. Ghanteshwar Mandir Wali Gali, Roshanpura, Sadar Bazar, Gurugram, Haryana, 122001, IN
Telephone: +91-124-4066950

Last updated: 22 September 2026

This Privacy Policy explains how Gupta Graphics (“Gupta Graphics”, “we”, “us”, “our”), having its place of business at #876/6 B, Ground Floor, Opp. Ghanteshwar Mandir Wali Gali, Roshanpura, Sadar Bazar, Gurugram – 122001, Haryana (India), collects, uses, shares and protects personal information when you visit www.guptagraphics.com (the “Website”), contact us or place an order with us.

This policy is published in accordance with the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 (“SPDI Rules”), the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021 to the extent applicable, and the Digital Personal Data Protection Act, 2023 together with the Digital Personal Data Protection Rules, 2025 (“DPDP law”), as their provisions come into force. By using the Website or sharing your details with us, you acknowledge this policy.

1. Personal data we collect

Information you give us

Enquiry and quote forms: your name, phone / WhatsApp number, email address, the service you are interested in and the details you type in your message.
Orders: billing and delivery address, company name, GSTIN (for tax invoices) and the artwork, logos, photographs, names or other content you send us for printing.
Communication: messages you send us by phone, WhatsApp, email or social media.

Information collected automatically

IP address, browser type, device information, pages visited, date and time of visit, and the website that referred you – recorded in server logs for security.
Cookies and similar technologies, as described in our Cookie Policy. Analytics cookies are used only if you choose “Accept all cookies”.

We do not collect passwords, bank account, credit/debit card or other payment instrument details, biometric information, health information or any other sensitive personal data or information (as defined in the SPDI Rules) through this Website. Any payments are made through your bank or payment provider and are governed by their policies.

2. Why we use your data

We use personal data only for the following purposes:

to reply to your enquiry and send you quotations, proofs and order updates;
to design, print, produce, deliver or install the products you order;
to raise invoices and maintain accounting and tax records required by law;
to provide customer support and handle complaints;
to keep the Website secure and prevent spam, fraud and misuse;
to understand, in aggregate, how visitors use the Website so we can improve it (only with your consent to analytics cookies);
to comply with legal obligations and lawful requests from government authorities.

We will send you offers or promotional messages only if you have agreed to receive them, and you can opt out at any time by replying “STOP” or writing to us.

3. Legal basis and consent

When you submit a form, message us or place an order, you consent to us processing your data for the purpose for which you shared it. We may also process data without separate consent where the law permits, for example where you have voluntarily provided it for a specified purpose, or where we must comply with a law, court order or government request. You may withdraw your consent at any time by contacting us; this does not affect processing already carried out, but we may be unable to continue an order that depends on that data.

4. Sharing your data

We do not sell or rent your personal data. We share it only as needed with:

Service providers who help us run our business – website hosting, email, and Google Analytics (only with your consent) – who are required to protect it;
Courier, transport, installation and fabrication partners, only the details needed to complete your order;
Government, regulatory or law-enforcement authorities when required by law or to protect our legal rights.

Some service providers may store data on servers outside India. Where this happens, we transfer data only as permitted under Indian law.

5. How we protect your data

We follow reasonable security practices as required by Section 43A of the IT Act and the SPDI Rules, including encrypted HTTPS connections, restricted and password-protected admin access with strong password hashing, access logs, spam and abuse protection, and limiting access to personal data to staff who need it. No method of transmission or storage is completely secure, but we work to protect your information and review our safeguards regularly.

If a personal data breach occurs, we will take immediate steps to contain it and will inform affected persons and the relevant authorities (including CERT-In and the Data Protection Board of India) as required by law.

6. How long we keep data

Enquiries that do not become orders: up to 12 months, then deleted.
Order, invoice and accounting records: for the period required under GST, income-tax and other applicable laws.
Artwork and design files: kept to make repeat orders easier, unless you ask us to delete them.
Server security logs: for a limited period needed for security and legal compliance.

7. Your rights

Subject to applicable law, you have the right to:

ask for a summary of the personal data we hold about you and how we use it;
ask us to correct, complete or update inaccurate or incomplete data;
ask us to erase your data when it is no longer needed, unless we must retain it by law;
withdraw consent you have given;
have your grievance addressed by our Grievance Officer;
nominate another person to exercise these rights on your behalf in the event of your death or incapacity.

To use any of these rights, write to info@guptagraphics.com. We may need to verify your identity before acting on a request.

8. Children

This Website is meant for businesses and adults. We do not knowingly collect personal data from anyone under 18 years of age. If you believe a child has shared personal data with us, please contact us and we will delete it.

9. Third-party links and services

The Website links to WhatsApp, Google Maps, Facebook, Instagram and LinkedIn. These services have their own privacy policies and we are not responsible for their practices. The Google map on our contact page loads only when you choose “Show map” or accept all cookies.

10. Grievance Officer

In accordance with the IT Act, the SPDI Rules and DPDP law, the details of our Grievance Officer are:

Amit Gupta
Gupta Graphics
#876/6 B, Ground Floor, Opp. Ghanteshwar Mandir Wali Gali, Roshanpura, Sadar Bazar, Gurugram – 122001, Haryana (India)
Email: info@guptagraphics.com
Phone: +91-124-4066950
Available: Gupta Graphics office hours

We will acknowledge your complaint promptly and resolve it within one month of receiving it. If you are not satisfied with our response, you may approach the Data Protection Board of India once the relevant provisions of the DPDP Act are in force.

11. Changes to this policy

We may update this policy from time to time. The “last updated” date at the top shows when it was last changed. For significant changes, we will ask for your consent again through the cookie notice on the Website.

12. Contact us

Gupta Graphics, #876/6 B, Ground Floor, Opp. Ghanteshwar Mandir Wali Gali, Roshanpura, Sadar Bazar, Gurugram – 122001, Haryana (India)
Phone: +91-124-4066950 · Email: info@guptagraphics.com

Privacy Policy